Last Updated: 22 January 2024

1. Introduction

1.1 Welcome to the privacy policy of Simba’s Foods (“Company,” “we,” “us,” or “our”). This policy outlines how we collect, use, and protect personal information provided by users of our website www.simbasfoods.com and our products and services.

2. Information We Collect

2.1 We may collect the following types of personal information:

• Name
• Contact information (email address, phone number, address)
• Billing and payment details
• User account information
• Any other information voluntarily provided by users

3. How We Collect Information

3.1 We may collect information in the following ways:

• Directly from users when they provide information on our website or through our products and services.
• Automatically through cookies and similar technologies when users interact with our website.

4. Use of Information

4.1 We use the collected information for the following purposes:

• To provide and improve our products and services.
• To process transactions and fulfil orders.
• To communicate with users about their accounts and transactions.
• To send promotional materials, newsletters, and updates with user consent.

5. Sharing of Information

5.1 We may share personal information with:

• Service providers and third parties who assist us in providing and improving our products and services.
• Legal authorities when required by law or to protect our rights.

6. Security

6.1 We take reasonable measures to protect the security and confidentiality of personal information. However, no method of transmission over the internet or electronic storage is completely secure.

7. User Choices

7.1 Users may choose not to provide certain personal information, but this may limit their ability to use certain features of our website or services.

7.2 Users may opt-out of receiving promotional communications from us by following the instructions provided in such communications.

8. Changes to the Privacy Policy

8.1 We reserve the right to update this privacy policy at any time. The date of the latest revision will be indicated at the top of the policy.

9. Contact Information

9.1 For questions or concerns regarding this privacy policy, please contact us at info@simbasfoods.com.

By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy.