Lifetime Warranty
Lasting satisfaction and peace of mind for years to come.
Our warranty covers against defects in workmanship and materials for a lifetime on all cookware and bakeware products. All electrical components are warranted for 2 years, along with our mixing bowls and kitchen cutter. Our white mixing bowl is not covered under warranty. The warranty does not include abuse, accidents, or modification in any way, but if your cookware is damaged or destroyed by accident, fire, theft, or natural disaster, all original purchases may be replaced at 50% of the retail price at time of replacement. A police/fire report or letter of explanation is required for replacement.
If your cookware is in need of replacement parts due to accidents, normal
wear and tear or aging you may purchase the kits at a reduced price: Shop Here
If you feel that a part is defective in workmanship or materials please contact our
warranty department at warranty@simbasfoods.com
Please do not ship anything to our factory without contacting our office prior.
We look forward to serving you!
Should you decide to purchase a new set and give your set to a friend or family member, your warranty is transferable and they’ll thank you for it every time they prepare a meal! They must provide a copy of the original purchase for replacement.
Our Cookware’s liability under this warranty is limited to the repair or replacement of the defective product at the manufacturer’s sole option. Our Cookware shall not be liable for any incidental or consequential damages, whether direct or indirect. This warranty is expressly granted in lieu of all other warranties including the implied warranties of merchantability and fitness for a particular purpose.
Our Titanium 316 Surgical Stainless steel Cookware is backed by the best Customer Service Departments in the industry. We pride ourselves on providing comprehensive and dependable service. Please direct all customer care and warranty questions and issues to:
Titanium 316 Surgical Stainless steel Cookware Customer Service Department
Email: customerservice@simbasfoods.com
Warranty Service Department
Email: warranty@simbasfoods.com
Thank you for inviting our Cookware into your home to share a lifetime of meals and quality cooking experiences with you and your family. Cookware purchased from this website is already registered.
25 year Manufacturer’s Warranty:
Liberty Tabletop flatware offers an extension of the Manufacturer’s warranty against manufacturing defects for 25 years from purchase. Simply email us with pictures and proof of purchase of any defective article to: warranty@simbasfoods.com
Liberty Tabletop will thereupon send you a replacement piece or a similar replacement piece in the event that your pattern has been discontinued.
Liberty Tabletop flatware is designed for normal dining use and is dishwasher safe using standard retail dishwashing detergents. This warranty does not cover damage due to inappropriate use, abuse, stains due to hard water or improper care. If you have any questions regarding returns due to warranty related issues please contact us using the contact information provided on our website.